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Short Sales are the Easiest Way for You to Make Money

Contact your North American Title Company business development manager today to learn more about this innovative program, or email clientcareden@nat.com!

How do I help sellers through the short sale process and make money at the same time?

There are typically two obstacles when dealing with a short sale:

1. Time

2. Closing Ratio

At North American Title Company, we have developed the NATSSTAR program. This program can eliminate up to 60% of the time a broker normally spends on a short-sale transaction. It can double or triple your closing ratio. The most effective way to maximize loss mitigation is communication and persistence. Through our NATSSTAR program, we are able to help alleviate some of the frustrating calls normally associated with the short-sale process.

The biggest frustration in a short sale is spending your valuable time on hold and leaving voicemails that are not returned. Our NATSSTAR program is your solution to this unnerving problem.

We have created our NATSSTAR program to alleviate the time you spend and headache to get to the person at the bank that makes the decisions. This department will find out the status of files, find out if the lender is in need of any additional information, find out if BPO’s or appraisals have been ordered, and finally when the file will be turned over to the negotiator or loss mitigator. Our NATSSTAR department will log all calls and communication into the call log, which can be accessed at anytime from your escrow officer. In return, your Escrow Officer will communicate with you in a timely manner in regards to these updates. At the time, the NATSSTAR department is notified that the file is ready from the loss mitigator the information will be turned back over to you and you will complete the negotiations and close your file.

A few words from our satisfied customers…

“The bulk of my business is short sales and I have a fairly good grasp of the process so I needed a company that I would be able to fully trust and rely on for these type of transactions. I finally met a company who would far exceed my expectations and actually do what they said they would do…Lisa Smiley-Hayes and North American Title Company. They are continuously updating you on all of your files. They are very responsive and communicative, organized, timely and knowledgeable. I can’t say enough good things about Lisa, her team and my experience with North American Title Company. I highly recommend them to anyone because I know that there will not be any disappointments.”

Maria Dominguez
Broker / Shortsale Manager
Hottest Homes Realty
Centennial, CO

“Over the past few years I have been using the NATSSTAR program as I am predominantly a listing agent in an area heavily afflicted with short sales. I find that Lisa's 20+ years of title experience are invaluable to her ability to deal with short sales. Specifically, because of her deep experience she isn't easily rattled. This is extremely important in short sales because they are almost always frustrating. She never quits on a transaction. This is evidenced by her abnormally high percent of transactions closed. I believe she is averaging 3-5 times the industry average for the percentage of her short sale files that close. Lisa and her team gained approval on every single short sale I've sent to North American Title Company. I wouldn't dream of taking my short sale business anywhere else.”

Mike Wingfield
Broker/Owner
Tri-County Associates
Broomfield, CO

“I appreciate North American’s Short Sale Dept “NATSSTAR” professional staff's experience and efforts. Lisa Smiley-Hayes helped me and my clients by guiding us through these difficult transactions with their very effective and simplified short sale process. In ‘08 I'm 3 for 3 using NATSSTAR. There is no way I could have devoted that kind of time to one file and still work on other deals and expand my business!! These deals would have fallen by the wayside without you.”

Larry A. Ewing
Sears Real Estate
Broker Associate/Owner
Greeley, CO

“As a busy agent, processing a short sale transaction is not very conducive to my productivity. Lisa has proven time and time again her efficiency in getting in touch with the appropriate personnel at the banks to ensure we start negotiating as quickly as possible and make our way to the closing table. Short sale transactions can be quite time consuming, but moreover, getting to the right people at the banks to start negotiating is the biggest hurdle to overcome. Lisa is a master at this and I wouldn’t take on a short sale transaction without her.”

Neil Shea
Real Estate Consultant
Buildings & Residences of Denver
Denver, CO

“Lisa's knowledge of the short sale process and her insight into how to work with bank negotiators is amazing. Her customer service was outstanding. She kept us informed every step of the way and was there promptly when we had questions and concerns. Lisa has taken a lot of the stress out of doing a short sale transaction and has definitely increased our success rate and turn around time.”

John W. Pierce
Broker
Heritage Realty
Colorado Springs, CO

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